What Is the Carrier & Brokerage Directory?
The Carrier & Brokerage Directory is a searchable database of carriers and brokerages operating across the United States. Think of it as a company-level intelligence layer on top of the market data you already use on Freight Data Watch.
Whether you are a carrier vetting a broker before hauling a load, a broker looking for capacity partners, or a shipper evaluating transportation providers — the directory gives you a single place to search, verify, and review the companies you do business with.
Searching the Directory
The directory is open to all users. You can search by company name, MC number, DOT number, or location. Each company profile includes:
- Operating authority details — MC/DOT numbers, entity type, and status
- Company size indicators — fleet size, power units, driver count where available
- Location and service area — headquarters and common operating regions
- Community reviews — ratings and written feedback from other freight professionals
This is especially useful when you get a call from an unfamiliar broker or receive a quote from a carrier you have never worked with. A 30-second search can save you from a bad partnership.
Claiming and Registering Your Company
If your carrier or brokerage is already listed in the directory, you can claim your profile to take ownership of it. If it is not listed yet, you can register your company and create a new profile from scratch.
Why claim your profile?
- Control your public information — make sure your company name, contact details, and service area are accurate
- Respond to reviews — engage directly with feedback from shippers, carriers, or brokers who have worked with you
- Build credibility — a claimed and actively managed profile signals professionalism and transparency to potential partners
- Stand out — claimed profiles are marked as verified, giving you an edge over unclaimed listings
To claim or register, visit the directory, search for your company, and follow the claim workflow. You will need to verify your authority to represent the company.
Leaving Reviews and Replying to Reviews
One of the most requested features is now live: company reviews.
Any registered user can leave a review on a carrier or brokerage profile. Reviews are public and include a star rating plus written feedback. This brings a layer of accountability to an industry where reputation has traditionally been spread through word of mouth and private Facebook groups.
What you can review
- Payment practices — did they pay on time? Were there deductions?
- Communication — were they responsive and professional?
- Load accuracy — did the load match what was described?
- Overall experience — would you work with them again?
Replying to reviews
If you have claimed your company profile, you can reply directly to any review left on your listing. This is your chance to:
- Thank customers for positive feedback
- Address concerns or disputes publicly and professionally
- Show prospective partners that you take your reputation seriously
A company that actively engages with reviews builds significantly more trust than one with an unmanaged profile.
API Keys: Integrate Directory Data Into Your Workflow
Freight Data Watch now offers API keys so you can programmatically access directory data and market intelligence directly from your own systems.
With an API key you can:
- Pull company profiles into your TMS or CRM
- Automate carrier vetting by checking authority status and reviews before booking
- Build custom dashboards that combine Freight Data Watch data with your internal metrics
- Sync market data like rates and load-to-truck ratios into your own analytics tools
API keys are available through your account settings. If you are building integrations or need programmatic access to freight data, this is the fastest way to get started.
Downloading Company Lists (Pro Feature)
Paid users on the Pro plan can export carrier and brokerage data directly from the directory. This is a game-changer for:
- Sales teams building prospect lists of carriers or brokers in a specific region
- Fleet managers compiling a vetted list of brokers they want to work with
- Analysts who need bulk company data for market research or competitive analysis
- Dispatchers maintaining a go-to list of trusted partners by lane or region
Exports include company name, authority numbers, contact information, location, fleet size, and review ratings — delivered as a downloadable file you can import into your own tools.
Putting It All Together
The Carrier & Brokerage Directory is designed to close the trust and transparency gap in freight. Here is how different roles can use it:
| Role | Primary Use |
|---|---|
| Carriers | Vet brokers before accepting loads, build a verified public profile, respond to reviews |
| Brokers | Find and evaluate carrier partners, manage your reputation, export prospect lists |
| Shippers | Research transportation providers, read reviews, compare companies side by side |
| Dispatchers | Quick-check unfamiliar companies, maintain a curated list of trusted contacts |
Combined with the real-time rate data and load-to-truck ratios already available on the platform, the directory adds a company-level dimension to your freight market intelligence.
Getting Started
- Search the directory — app.freightdatawatch.com/carriers-brokerages
- Claim or register your company — take control of your profile
- Leave your first review — help the community by sharing your experience
- Generate an API key — if you want programmatic access to the data
- Upgrade to Pro — to unlock company list downloads and advanced features
The directory is live now. Start searching, claiming, and reviewing today.